Shipping policy

Shipping Policy

Thank you for shopping with us. This shipping policy outlines the details of our shipping process for print-on-demand products fulfilled by Printful.

Order Processing

  • Orders are typically processed and sent to our fulfillment partner within 1-2 business days.

  • Production time for print-on-demand items is usually 2-7 business days.

Shipping Methods and Timeframes

Domestic Shipping (United States)

  • Standard shipping: 3-4 business days after fulfillment

  • Express shipping: 1-3 business days after fulfillment

International Shipping

  • Standard shipping: 5-20 business days after fulfillment

  • Delivery times may vary depending on the destination country

Shipping Costs

  • Shipping costs are calculated based on the product category, weight, and destination.

  • Exact shipping rates will be displayed at checkout before you complete your purchase.

Tracking Information

  • A tracking number will be provided via email once your order has been shipped.

  • You can use this number to track your package's progress through the carrier's website.

International Orders

  • Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient.

  • We are not responsible for delays due to customs processing.

Address Accuracy

  • Please ensure your shipping address is correct and complete at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Undelivered Packages

  • If your tracking information shows the package as delivered but you haven't received it, please check with neighbors and your local post office.

  • We are not responsible for packages marked as delivered by the carrier.

Delays and Issues

  • While we strive to meet our estimated delivery times, occasional delays may occur due to high order volumes, customs processing, or carrier issues.

  • If you experience significant delays, please get in touch with our customer service team.

Changes to Orders

  • Once an order is placed, we cannot make changes to the shipping address or order details.

  • Please review your order carefully before completing your purchase.

We reserve the right to update this shipping policy at any time. If you have any questions about our shipping process, please contact our customer service team.